FAQ

Frequently Asked Questions

How much will my move cost?

Most local moves are charged by the hour, starting when the crew arrives. Rates depend on how many movers and which truck your job needs. As a guide, 2 movers and a truck start from $198/hr incl. GST ($180 + GST), with a 2-hour minimum plus a call-out fee. Tolls and parking fees are extra. Try our Instant Estimate for a price range, or request a free quote and we’ll send you a clear, itemised quote. Fixed-price options are available for suitable work.

What’s included in the hourly rate?

The truck, the crew, moving blankets and protection, and dismantling and reassembly of standard furniture. Packing materials and our packing service are quoted separately if you need them.

How do I book, and is there a deposit?

Your booking is confirmed once the deposit is paid. For hourly moves this is usually two to three hours of labour. For fixed-price jobs it’s 50% of the quote. Interstate moves are usually paid in full upfront. The balance is due on the day of your move or just after. We take bank transfer, and can send a secure card payment link on request.

Do I need to be there on moving day?

Yes. Our terms require you, or someone you trust to make decisions, to be on site for the whole move. That way the crew knows exactly what’s going, what’s staying and where everything goes.

How should I prepare?

Have everything packed, taped and labelled before the crew arrives. Strip the beds and empty drawers of loose items. Tell us about stairs, lifts, parking and anything heavy or unusual when you book. Our Moving Checklist covers the rest.

How do you move TVs?

We wrap every TV in moving blankets. For the best protection, pack your TV in its original box. If you don’t have the box any more, bubble-wrap the screen before moving day. Please note that internal faults in electronics with no external damage aren’t covered under our terms.

Can you pack for me?

Yes. Our professional packers can pack your whole home or just the kitchen and fragile items, and we can supply all the materials. Packing and Unpacking

Do you move offices and businesses?

Yes. We plan office and commercial relocations around your schedule, including after-hours and weekend moves. Office Removals

Do you deliver for furniture retailers?

Yes. We’re a trusted delivery partner for Melbourne furniture retailers, with white-glove placement and live tracking for your customers. Furniture Delivery

Where do you go?

All of metro Melbourne and regional Victoria, with regular runs to Sydney and NSW and Canberra and the ACT. We don’t currently service Queensland or Western Australia.

Do you offer storage?

Yes. We offer short and long-term storage between moves. Storage

How do I get in touch?

Call 0485 065 135 (Monday to Friday, 7am to 5pm), email info@bmoving.com.au, or request a free quote online.

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